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State and Local Consumer Agencies in Wisconsin

Get help with complaints about stores, banks, insurance companies, utilities, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Wisconsin Department of Agriculture, Trade and Consumer Protection

Website:

Email:

datcphotline@wisconsin.gov

Phone Number:

608-224-5012

Toll Free:

1-800-422-7128

TTY:

608-224-5058

Wisconsin Department of Justice

Website:

Phone Number:

608-266-1221

Toll Free:

1-800-998-0700

Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Wisconsin Department of Financial Institutions, Madison, WI

Website:

Phone Number:

608-264-7969

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Wisconsin Office of the Commissioner of Insurance, Madison, WI

Website:

Email:

ocicomplaints@wisconsin.gov

Phone Number:

608-266-3585

Toll Free:

1-800-236-8517

Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Wisconsin Department of Financial Institutions

Website:

Phone Number:

608-266-1064

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Wisconsin Public Service Commission

Website:

Phone Number:

608-266-2001

Toll Free:

1-800-225-7729

TTY:

608-267-1479

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