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State and Local Consumer Agencies in Utah

Get help with complaints about stores, banks, insurance companies, utilities, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Utah Department of Commerce

Website:

Email:

consumerprotection@utah.gov

Phone Number:

801-530-6601

Toll Free:

1-800-721-7233

Utah Office of the Attorney General

Website:

Email:

uag@utah.gov

Toll Free:

1-800-244-4636

Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Utah Department of Financial Institutions, Salt Lake City, UT

Website:

Email:

dfi@utah.gov

Phone Number:

801-538-8830

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Utah Insurance Department, Salt Lake City, UT

Website:

Phone Number:

801-538-3800

Toll Free:

1-800-439-3805

TTY:

801-538-3826

Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Utah Department of Commerce

Website:

Email:

securities@utah.gov

Phone Number:

801-530-6600

Toll Free:

1-800-721-7233

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Utah Public Service Commission

Website:

Email:

psc@utah.gov

Phone Number:

801-530-7622

Toll Free:

1-800-874-0904

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