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State and Local Consumer Agencies in North Dakota

Get help with complaints about stores, banks, insurance companies, utilities, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

North Dakota Office of the Attorney General

Website:

Email:

ndag@nd.gov

Phone Number:

701-328-3404

Toll Free:

1-800-472-2600

TTY:

1-800-366-6888

Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

North Dakota Department of Financial Institutions, Bismarck, ND

Website:

Email:

dfi@nd.gov

Phone Number:

701-328-9933

TTY:

1-800-366-6888

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

North Dakota Insurance Department, Bismarck, ND

Website:

Email:

insurance@nd.gov

Phone Number:

701-328-2440

Toll Free:

1-800-247-0560

TTY:

1-800-366-6888

Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

North Dakota Securities Department

Website:

Email:

ndsecurities@nd.gov

Phone Number:

701-328-2910

Toll Free:

1-800-297-5124

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

North Dakota Public Service Commission

Website:

Email:

ndpsc@nd.gov

Phone Number:

701-328-2400

Toll Free:

1-877-245-6685

TTY:

1-800-366-6888

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