Consumer Protection Offices
City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.
State Consumer Protection Offices
New Jersey Department of Law and Public Safety, Newark, NJ
Website:
Email:
Phone Number:
973-504-6200
Toll Free:
1-800-242-5846
County Consumer Protection Offices
Bergen County Office of Consumer Protection
Website:
Phone Number:
201-336-6400
Burlington County Office of Consumer Affairs/Weights & Measures
Website:
Email:
Phone Number:
609-265-5054 (Consumer Affairs)
609-265-5098 (Weights & Measures)
Cape May County Consumer Affairs
Website:
Email:
Phone Number:
609-886-2903
Cumberland County Department of Consumer Affairs
Website:
Phone Number:
856-455-8526 ext. 490
Essex County Division of Citizen Services
Website:
Phone Number:
973-395-8360
Gloucester County Office of Consumer Affairs and Weights & Measures
Website:
Phone Number:
856-384-6855
Hudson County Division of Consumer Affairs
Website:
Email:
Phone Number:
201-795-6295
Mercer County Office of Consumer Affairs
Website:
Phone Number:
609-989-6671
Middlesex County Division of Consumer Affairs and Weights & Measures
Website:
Email:
Phone Number:
732-398-2300 (Consumer Affairs)
732-398-2307 (Weights & Measures)
Monmouth County Division of Consumer Affairs
Website:
Email:
Phone Number:
732-431-7900
Ocean County Department of Consumer Affairs
Website:
Email:
Phone Number:
732-929-2105 (Consumer Affairs)
732-929-2166 (Weights & Measures)
Passaic County Department of Consumer Protection and Weights & Measures
Website:
Phone Number:
973-305-5881
Union County Department of Public Safety
Website:
Phone Number:
908-654-9840
Banking Authorities
The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.
New Jersey Department of Banking and Insurance, Trenton, NJ
Website:
Phone Number:
609-292-7272
Toll Free:
1-800-446-7467
Insurance Regulators
Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.
New Jersey Department of Banking and Insurance Newark, NJ
Website:
Phone Number:
973-648-4713
Toll Free:
1-800-446-7467
New Jersey Department of Banking and Insurance, Trenton, NJ
Website:
Phone Number:
609-292-7272
Toll Free:
1-800-446-7467
Securities Administrators
Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.
New Jersey Office of the Attorney General
Website:
Email:
Phone Number:
973-504-3600
Toll Free:
1-866-446-8378
Utility Commissions
State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.
New Jersey Board of Public Utilities
Website:
Phone Number:
609-341-9188
Toll Free:
1-800-624-0241
1-800-624-0331 (Cable complaint)