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State and Local Consumer Agencies in Nevada

Get help with complaints about stores, banks, insurance companies, utilities, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Nevada Department of Business and Industry

Website:

Email:

consumerhelp@business.nv.gov

Phone Number:

702-486-2750

Toll Free:

1-844-594-7275

Nevada Office of the Attorney General - Carson City

Website:

Email:

aginfo@ag.nv.gov

Phone Number:

775-684-1100

702-486- 3132 (Consumer Hotline)

Nevada Office of the Attorney General - Las Vegas

Website:

Email:

aginfo@ag.nv.gov

Phone Number:

702-486-3420

702-486-3132 (Consumer Hotline)

Nevada Office of the Attorney General - Reno

Website:

Email:

aginfo@ag.nv.gov

Phone Number:

775-687-2100

702-486-3132 (Consumer Hotline)

Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Nevada Department of Business and Industry, Las Vegas, NV

Website:

Email:

fidmaster@fid.state.nv.us

Phone Number:

702-486-4120

Toll Free:

1-866-858-8951

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Nevada Department of Business and Industry, Carson City, NV

Website:

Email:

cscc@doi.state.nv.us

Phone Number:

775-687-0700

Toll Free:

1-888-872-3234

Nevada Department of Business and Industry, Las Vegas, NV

Website:

Phone Number:

702-486-4009

Toll Free:

1-888-872-3234

Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Nevada Office of the Secretary of State

Website:

Email:

nvsec@sos.nv.gov

Phone Number:

702-486-2440

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Nevada Public Utilities Commission - Northern NV

Website:

Email:

puccompliance@puc.nv.gov

Phone Number:

775-684-6100

Nevada Public Utilities Commission - Southern NV

Website:

Email:

puccompliance@puc.nv.gov

Phone Number:

702-486-2600

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