Skip to main content

State and Local Consumer Agencies in Louisiana

Get help with complaints about stores, banks, insurance companies, utilities, and more.

Consumer Protection Offices

City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.

State Consumer Protection Offices

Louisiana Office of the Attorney General

Website:

Email:

ConsumerInfo@ag.louisiana.gov

Phone Number:

225-326-6465

Toll Free:

1-800-351-4889

County Consumer Protection Offices

Jefferson Parish District Attorney's Office

Website:

Phone Number:

504-361-2920

Banking Authorities

The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.

Louisiana Office of Financial Institutions, Baton Rouge, LA

Website:

Email:

complaints@ofi.la.gov

Phone Number:

225-925-4660

Toll Free:

1-888-525-9414

Insurance Regulators

Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.

Louisiana Department of Insurance, Baton Rouge, LA

Website:

Email:

consumeradvocacy@ldi.la.gov

Phone Number:

225-219-4775

225-342-5900 (Consumer Services)

Toll Free:

1-800-259-5301

Securities Administrators

Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.

Louisiana Office of Financial Institutions, Baton Rouge, LA

Website:

Email:

ofila@ofi.la.gov

Phone Number:

225-925-4660

Toll Free:

1-877-516-3653

Utility Commissions

State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.

Louisiana Public Service Commission

Website:

Phone Number:

225-342-4404

Toll Free:

1-800-256-2397

Share This Page:
Top