Consumer Protection Offices
City, county, regional, and state consumer offices offer a variety of important services. They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint. Ask if the office handles the type of complaint you have and if complaint forms are provided.
State Consumer Protection Offices
Kentucky Office of the Attorney General
Website:
Phone Number:
502-696-5389
Toll Free:
1-888-432-9257
Kentucky Office of the Attorney General - Louisville
Phone Number:
502-429-7134
Toll Free:
1-888-432-9257
Kentucky Office of the Attorney General - Prestonsburg
Phone Number:
606-889-1821
Toll Free:
1-888-432-9257
Banking Authorities
The officials listed in this section regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check Federal Agencies.
Kentucky Department of Financial Institutions, Frankfort, KY
Website:
Email:
Phone Number:
502-573-3390
Toll Free:
1-844-354-0613
Insurance Regulators
Each state has its own laws and regulations for each type of insurance. The officials listed in this section enforce these laws. Many of these offices can also provide you with information to help you make informed insurance buying decisions.
Kentucky Department of Insurance, Frankfort, KY
Website:
Email:
Phone Number:
502-564-6034
Toll Free:
1-800-595-6053
TTY:
1-800-648-6056
Securities Administrators
Each state has its own laws and regulations for securities brokers and securities - including stocks, mutual funds, commodities, real estate, etc. The officials and agencies listed in this section enforce these laws and regulations. Many of these offices can also provide information to help you make informed investment decisions.
Kentucky Department of Financial Institutions, Frankfort, KY
Website:
Email:
Phone Number:
502-573-3390
Toll Free:
1-800-223-2579
Utility Commissions
State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many utility commissions handle consumer complaints. Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations.
Kentucky Public Service Commission
Website:
Email:
Phone Number:
502-564-3940
Toll Free:
1-800-772-4636
TTY:
1-800-648-6056